We are your support just in time
We drive the digital transformation of your medical practice or clinic. 24/7 technical support, preventive maintenance, and specialized consulting aligned with healthcare regulations.
Calculate the plan for your practice
Select the solution you need to know the details, scopes, and how we can boost your practice.
24/7 Specialized Technical Support
We guarantee the operational continuity of your practice with reactive and immediate technical support, minimizing doctors' downtime.
- Unlimited remote technical assistance with response times < 15 min.
- Priority on-site support for critical network or hardware failures.
- Configuration, calibration, and support of special medical peripherals.
- Immediate telephone assistance for software and electronic prescriptions.
Included Scope
Ideal for individual offices or family clinics of up to 3 doctors.
Request QuotePreventive and Corrective Maintenance
Keep your computer equipment in optimal physical and logical conditions before a catastrophic failure occurs.
- Internal physical cleaning of computer equipment and medical servers.
- Daily automated backups in the encrypted cloud.
- Operating system updates and software security patches.
- Real-time monitoring of hard drives and memory status.
Included Scope
Perfect for clinics with local servers and patient databases.
Request Preventive PlanIT Consulting and Technological Planning
We design the technological architecture and select the right systems under Mexican healthcare regulations.
- Advice on the selection and implementation of Electronic Health Records (EHR).
- Evaluation of legal compliance with the Mexican official standard NOM-024-SSA3.
- Design of robust and secure network infrastructure for your practice or clinic.
- Custom API integrations between billing systems and calendars.
Included Scope
Recommended for new openings, digital moves, or clinic expansions.
Schedule ConsultationSystems Audit and Information Security
Ensure that your patients' confidential information and clinical data is stored 100% securely and encrypted.
- Vulnerability testing on routers, Wi-Fi networks, and local systems.
- Encryption assessment of sensitive patient data (HIPAA/GDPR adapted).
- Audit of password policies and staff access permissions.
- Delivery of a detailed report with findings and priority mitigation plan.
Included Scope
Ideal for established clinics that need to certify their digital security.
Request AuditThe healthcare software of the future, today in your practice
Try our interactive interface and discover how we optimize the consultation of hundreds of doctors. Generate prescriptions, schedule appointments, and perform simulated video calls directly from the browser.
Our Plans
Clear prices with no surprises. Select the level of support your clinic requires.
Practice Plan
For independent doctors
- Unlimited remote technical support
- Daily automatic backups (50GB)
- Configuration of 1 printer/prescription
- EHR software support
- On-site technical support
- Annual NOM-024 audit
Clinic Plan
For clinics up to 5 offices
- 24/7 remote and telephone technical support
- 1 on-site maintenance visit per month
- Encrypted cloud backups (200GB)
- Configuration of medical peripherals
- Basic NOM-024-SSA3 advice
- High availability local server
Corporate Plan
For hospitals and large clinics
- 24/7 dedicated on-site and remote support
- Proactive active network monitoring
- Unlimited local and cloud backups
- HL7/DICOM system integrations
- Annual NOM-024 and HIPAA audits
- Contract guaranteed SLA < 1 hour
What our clients say
Doctors of different specialties share their experience working with JN Consultings.
The remote technical support is incredibly fast. In the middle of a consultation my prescription printer failed and they solved it in 10 minutes.
Dr. Alejandro Ruiz
Cardiologist, Hospital Angeles
We were panicked about the NOM-024 standard, but with their consulting we managed to certify our digital record without legal issues.
Dra. Sofía Mendoza
Pediatrician, Centro Medico Nacional
Encrypted cloud backups saved us from a virus that encrypted the reception computer. We recovered everything in one afternoon.
Dr. Carlos Pérez
Director, Clinica Medica del Sur
Just-in-time service in the healthcare sector
We understand that in medicine every second counts. A slow computer or a down network can delay important consultations.
- 01
Proactive Active Monitoring
We detect disk and network problems before they stop your consultation.
- 02
Clinical Data Security
Encryption of records to protect patient privacy.
- 03
Training & Support
We resolve your staff's questions regarding the use of the digital record.
Solutions for the healthcare sector
For specialty clinics and medium hospitals requiring advanced IT infrastructure and managed support.
HL7 & DICOM Integration
We connect PACS imaging systems, laboratories, and ERPs under global health standards.
Cloud Clinical Servers
Design and migration of clinical databases to high-availability and secure cloud environments.
Medical Cybersecurity
Perimeter firewalls, managed antivirus, and audits against ransomware.
Managed Support (Helpdesk)
Technical support team dedicated to resolving IT tickets from nurses, doctors, and administrative staff.
Compliance and COFEPRIS
Advice on medical software to comply with national and international health regulation audits.
Clinical Wi-Fi Networks
Installation of segmented networks for medical equipment use (secure) and patient use (public).
Let's Begin the Digital and Human Transformation
Schedule a completely free 15-minute technical diagnostic call to evaluate your office.
We resolve your technological doubts
Have questions about how we integrate technology in the healthcare sector? Here we answer the most common questions from doctors and clinic administrators.
